1. How can a user prevent others from eavesdropping on network traffic when operating a PC on a public Wi-Fi hot spot?
a) Connect with a VPN service.
b) Disable Bluetooth.
c) Use WPA2 encryption.
d) Create strong and unique passwords.

Solution: a) Connect with a VPN service.

2. A consumer would like to print photographs stored on a cloud storage account using a third party online printing service. After successfully logging into the cloud account, the customer is automatically given access to the third party online printing service. What allowed this automatic authentication to occur?
a) The user is on an unencrypted network and the password for the cloud storage service is viewable by the online printing service.
b) The cloud storage service is an approved application for the online printing service.
c) The password entered by the user for the online printing service is the same as the password used on the cloud storage service.
d) The account information for the cloud storage service was intercepted by a malicious application.

Solution: b) The cloud storage service is an approved application for the online printing service.

3. Which technology removes direct equipment and maintenance costs from the user for data backups?
a) an external hard drive
b) network attached storage
c) a tape
d) a cloud service

Solution: d) a cloud service

4. Why do IoT devices pose a greater risk than other computing devices on a network?
a) IoT devices cannot function on an isolated network with only an Internet connection.
b) IoT devices require unencrypted wireless connections.
c) Most IoT devices do not receive frequent firmware updates.
d) Most IoT devices do not require an Internet connection and are unable to receive new updates.

Solution: c) Most IoT devices do not receive frequent firmware updates.

5. A user is having difficulty remembering passwords for multiple online accounts. What is the best solution for the user to try?
a) Save the passwords in a centralized password manager program.
b) Share the passwords with the network administrator or computer technician.
c) Write the passwords down and place them out of sight.
d) Create a single strong password to be used across all online accounts.

Solution: a) Save the passwords in a centralized password manager program.

6. A network administrator is conducting a training session to office staff on how to create a strong and effective password. Which password would most likely take the longest for a malicious user to guess or break?
a) 10characters
b) mk$$cittykat104#
c) drninjaphd
d) super3secret2password1

Solution: b) mk$$cittykat104#

7. How can users working on a shared computer keep their personal browsing history hidden from other workers that may use this computer?
a) Move any downloaded files to the recycle bin.
b) Operate the web browser in private browser mode.
c) Use only an encrypted connection to access websites.
d) Reboot the computer after closing the web browser.

Solution: b) Operate the web browser in private browser mode.

8. As data is being stored on a local hard disk, which method would secure the data from unauthorized access?
a) data encryption
b) a duplicate hard drive copy
c) two factor authentication
d) deletion of sensitive files

Solution: a) data encryption

9. What is the best method to prevent Bluetooth from being exploited?
a) Always disable Bluetooth when it is not actively used.
b) Only use Bluetooth when connecting to a known SSID.
c) Always use a VPN when connecting with Bluetooth.
d) Only use Bluetooth to connect to another smartphone or tablet.

Solution: a) Always disable Bluetooth when it is not actively used.

10. Which configuration on a wireless router is not considered to be adequate security for a wireless network?
a) modify the default SSID and password of a wireless router
b) enabling wireless security
c) implement WPA2 encryption
d) prevent the broadcast of an SSID

Solution: d) prevent the broadcast of an SSID

11. A user is surfing the Internet using a laptop at a public WiFi cafe. What should be checked first when the user connects to the public network?
a) if the laptop requires user authentication for file and media sharing
b) if the laptop web browser is operating in private mode
c) if the laptop has a master password set to secure the passwords stored in the password manager
d) if the laptop Bluetooth adapter is disabled

Solution: b) if the laptop web browser is operating in private mode

12. Which type of technology can prevent malicious software from monitoring user activities, collecting personal information, and producing unwanted pop-up ads on a user computer?
a) antispyware
b) firewall
c) two factor authentication
d) password manager

Solution: a) antispyware